I would like to say how delighted I am
"Dear Everest,
Yesterday I had your company to fit two new doors and a side panel.
I would like to say how delighted I am with the finished result. The two fitters worked incredibly hard and did an excellent job.
It is all too easy to complain to-day so I would like you to pass this on the depot concerned with my sincere thanks."
Yours faithfully,
Mrs G, Dorset - 01.11.2007
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