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Installation Manager - Sevenoaks

Installation Manager

Everest have an exciting opportunity within the business for a performance-driven, innovative, and organised Installation Manager to be based within our Sevenoaks Installation Centre.

Everest values are Innovation, Communication, Ownership and Networking. We are looking for people who share our passions and want to contribute to our continued success.

The successful candidate will take ownership for the full Installation life cycle of our high-quality Home Improvement products.

What the role will involve:

  • Being the first point of contact for customers; holding ownership of service delivery, spending most of your time visiting installation projects to ensure quality and customer satisfaction.
  • Attracting, selecting and performance managing the Installation teams.
  • Identifying team development needs and introducing appropriate interventions, networking with other managers within the business to do so.
  • Maintaining third party relationships with external vendors.
  • Continually ensuring health and safety policies are adhered to.
  • Ensuring effective Fleet management.
  • Processing payments and maintaining accurate records for the Centre.
  • Becoming an advocate for the Everest brand, leading from the front in terms of best practice and customer service.

What we are looking for

  • Previous experience managing in a sub-contract environment.
  • Ability to demonstrate a commitment to ‘Right First Time’ and continuous improvement.
  • An understanding of the installation process for windows, doors, or similar products.
  • Ability to build rapport and manage the customer experience.
  • Experience working within a regulated environment.
  • Confident to make decisions based on a sound knowledge of Health and Safety procedures. .

What we can offer

  • A competitive salary
  • Car
  • Generous holiday entitlement
  • Potential career development opportunities
  • Varied and interesting work

If you are interested in this Installation Manager position, please apply now.

We are an equal opportunities business and do not discriminate on the grounds of 'Protected Characteristics' as defined under the Equality Act and other relevant UK legislation.