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Privacy & cookies

Privacy & Cookies

Everest recognises the importance of protecting the personal information and the privacy of data provided by you (and that which may personally identify you). At Everest, we do not sell your data but the information you provide to us when you use our website will enable us to provide you with access to all parts of our website and will be used for several general purposes including:

  • Personalising your experience of our website to deal with your requests and queries;
  • Conducting market research surveys;
  • Providing you with information about products and services you have requested or that we offer;
  • Allowing our advisers to follow up our service, either by email, telephone, SMS or mail, as part of our customer care procedure;
  • Sharing your data with selected third party companies with whom we deal whose services will help us benefit your experience with us to, for instance, provide you a more tailored experience and provide us services to maintain up to date, validated and accurate data of our website users and customers;
  • Sharing your data with selected third party partners whose products and services we believe may be of interest to you to describe our sales, customers, traffic patterns and other site information to prospective partners, advertisers, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information;
  • Considering job applications

We ask that you provide us in return with some information about you to enable us to meet the above purposes. We may ask you for more such information from time to time, and we will store this information with information we already keep about you. You may change, update or remove it at any time in accordance with this privacy policy. If you no longer wish to be contacted in the future by us or any of the third parties please forward any emails you may have received to marketing.enquiries@everest.co.uk and insert "unsubscribe" or "stop" as the appropriate subject heading.

Cookies

A cookie is a small piece of information that many Web sites store on your computer's hard drive when you visit them. We collect information automatically through the use of cookies to compile anonymous usage statistics and to enable us to determine the usefulness of our website information to our users and the effectiveness of our navigational structure. They don't tell us who you are unless you've specifically given us personally identifiable information. Cookies stored on your hard drive by the Everest site are not accessible to other sites.

Cookies are completely safe and will expire at a set time at which moment in time they will be removed from your computer. You are completely free to delete any cookies yourself at any time or if you choose to or you can have your browser prevent them being set in the future. Our website allows you to accept or refuse the use of cookies by us during your browsing session.

The cookies used on the Everest site are detailed below:

 

Cookie NameCookie Purpose
ASP.NET_SessionId ASP.NET session cookie maintains the visitor user session state, allowing us to store data for the duration of the session on the site
__utma, __utmb, __utmc, __utmv, __utmz Google Analytics cookies store anonymous visitor information about a visit to the site, such as what time the visit occurred, whether you’ve visited the site before and what site referred you to the Everest site. This data is anonymous, so we can’t trace this back to you as individual. This information allows us to improve our website, our communications with our customers and to provide high quality service by on providing our visitors information that they’re looking for in a way which is useful to them.
_utmx Google web optimizer cookie set to improve visitor satisfaction by continually testing different combinations of website content to serve to you. This is an anonymous process, and allows us to continually improve our website by making changes to the look, feel and content.
doubleclick.net Cookies set by DoubleClick to capture and report on visitor actions after viewing or following an Everest advertisement.
ict_0, ict_master, ictf_master, ictf_il, ictf_in Cookies set by Infinity tracking to assign visitors a unique (but anonymous) phone number when browsing Everest.co.uk which stays assigned in subsequent visits. This enables us to understand how well the website helps visitors to find the information they’re looking for by giving us an understanding of where, when and why people are phoning us.
SnapABugRef, SnapABugChatSession, SnapABugNoProactiveChat, SnapABugChatPoll, SnapABugChatMessage, SnapABugChatView, SnapABugHistory, SnapABugVisit, SnapABugUserEmail, SnapABugBanned Cookies set by SnapEngage for its real time support live chat system.
_q_geo, _qb_se, _qPageNum_{client_id}, _qst, _qst_s, _qsst, _qsst_s, x_qtag_{container_id}, _qubitTracker, _qubitTracker_s, qb_filter_ip_match, qb_ss_status, qbef, ss_opts, qb_permanent, qb_session Cookies set by Qubit to enable tests to run on Everest.co.uk.
_pk_ref, _pk_ses, _pk_cvar, _pk_id Cookies set by Tag4ARM to uniquely identify date and time stamped visitor arrivals and traffic sources.
_hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjDoneTestersWidgets, _hjMinimizedTestersWidgets, _hjDoneSurveys, _hjIncludedInSample Cookies set by Hotjar to collect details on behavioural patterns upon visiting Everest.co.uk. This allows us to provide you with a better experience, identify preferences, diagnose technical problems and improve our website.
NetOutcome, redeye Cookies set by RedEye to identify and link user behaviour across the site in order to offer relevant and targeted automated marketing.