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Tilt and turn are a popular window option that opens both into the room for easy cleaning and tilts inwards enabling secure ventilation. A downside to these windows is the double opening mechanism that enables them to both open and tilt can become jammed with the window both in the tilt and the open position. This happens when a trigger button which releases the tilt mechanism is pressed when cleaning for example. If this occurs we recommend you do not attempt to close the window or the hinges will become buckled. However, this is very easy to fix with no tools.
Follow the steps below to fix your Tilt & Turn.
Firstly, firmly push the open window in the top corner by the hinge to put the window back into the frame in the normal position.
Locate the black and grey button as shown here. You should be able to press the black button into a neutral position.
While pressing the button twist the handle upwards into the open position.
Release the button and close the window.
From this point, you will have closed the window and can lock the window by twisting the handle downwards.