Contact Centre Associate - Outbound
Everest are a national Home Improvements company, and we have exciting opportunities available for Appointment Makers / Contact Centre Associates to make appointments to support our field sales representatives.
We have a friendly team environment. No experience is necessary as full training is provided.
We pay an hourly rate and offer the ability to earn uncapped commission and incentives, paid weekly.
There are flexible hours available for mornings and afternoons, part-time or full-time. There are options of 15 to 30 hours per week Monday to Friday, with the flexibility to work from home along with working in our newly opened office in Welwyn Garden City. The office is close to the train station and has on-site parking.
We like to reward those who work hard, and incentives have recently included nights out, vouchers and hampers above and beyond the generous commissions we pay. A brilliant, fun work environment and a long term and prosperous career for a household name awaits.
What the role will involve:
- 100% phone appointment setting.
- Generating leads from data that is provided by the company.
- Being positive in your approach to each contact.
- Engaging with existing and potential customers and help them take the first step towards making their home lives more energy-efficient, secure, soundproofed and aesthetically pleasing.
- Proactively improving performance through coaching and feedback provided by the training management.
- Keeping up to date with promotions and new product developments
What we are looking for:
- Coachable, driven & resourceful individuals.
- People who are results-oriented & passionate about helping businesses grow.
- Persuasiveness, assertiveness & honesty.
- Active listeners.
- Tenacity with a positive attitude.
- Outstanding verbal communicators over the telephone.
What we can offer:
- Flexible hours
- Office and home working
- Excellent commission and incentives
- Generous holiday entitlement
- Free on-site parking
- Fantastic training
If you think you have what it takes to be a Contact Centre Associate, then apply now!