The customers told us that they first started thinking about replacing their windows and doors about three years ago. The back of the house receives a lot of direct sunlight and this made the downstairs rooms extremely hot in the summer months. The couple had seen a few of Everest’s TV advertisements where we claimed to Fit the Best and admitted that watching these had first sparked their interest in our products.
With regards to the sales consultation, the consultant was knowledgeable and presented all of the variations available to them in a friendly and relaxed manner. He helped them to choose the colour of the windows as they preferred the style to remain similar to the existing windows. The couple explained "At first we were set on ordering the new windows in Anthracite Grey, but we were worried this colour might date the property over time. After discussing our concerns, we settled on the much softer Olive Grey which was totally the right choice".
Everest uPVC windows, composite entrance door, uPVC French doors and aluminium bi-fold doors.
When it came to the installation, the couple decided to complete it in two parts and concentrated on the front of the house first. The initial installation was not exactly straightforward and there were a few problems which were resolved to their satisfaction.
The second installation followed on shortly after and this was much less problematic. The project manager couldn’t have been more helpful, and the fitters arrived on time and were professional and tidy throughout the build. "We only had to contact the installation manager a couple of times but on each occasion, he resolved our queries quickly and efficiently" added the couple.
