Bracebridge Heath Lincolnshire

Customer Case Study

Mrs S in Lincolnshire

Products: uPVC WINDOWS, COMPOSITE DOORS

TrustPilot Rating: 5 star rating

We're proud to say we 'Fit the best', so we endeavour to leave all our customers happy and totally satisfied. In this case study we visited a customer at her compact and very tidy home in Lincolnshire.

The Project

The customer's first job most mornings over the last few years, had been to wipe down her windows due to extensive condensation and so she decided that now was a good time to replace them. She had also made the choice to have a more modern and draught-proof entrance door installed at the same time. The customer told us that she was looking for the best quality products with a lifetime guarantee and when she did some research online, the strongest brand she could find was Everest.

The new entrance door was fitted with ease and I think it adds a certain style to my bungalow.

The Design Consultation

When our Everest consultant arrived at the bungalow, he began by discussing the options available. The customer's existing windows were tilt and turn and she wanted double-glazed casement windows this time. She was advised on the best design for the windows and he helped her to select the perfect door design for the property.

The Survey

When the surveyor came out to the property to complete the survey, the customer was very impressed by his knowledge. It all went smoothly and she was ready to book the installation.

The Installation Process

The customer thought the installation team were fantastic. They were on time and extremely clean and tidy and it only took two days to fit eight windows plus an entrance door.

Installed Products

White uPVC windows and Composite Grasmere Entrance Door in Golden Oak.

Window with obscure glass in a bathroom

Golden oak composite front door

White uPVC casement window

I'm really impressed with the lack of condensation I have to deal with on my new windows due to the trickle vents. I've said goodbye to my morning routine of wiping down all the windows and mopping up puddles on the sills.

Project Summary

Overall the customer was extremely happy with the new products and the service was exactly as expected. She has already recommended us to friends and family.