Today's opening times:

8am - 9.30pm

Accessibility links

SmartLock not working

SmartLock not working

SmartLock not working

Smartlock not working

If you are having trouble with your Everest SmartLock there are a number of excellent resources to support this handle. You can download the technical manual for the lock or alternatively visit the Yale help and resource centre to find a technical answer to your issue.

Importantly if you are having problems that in the first instance you check the batteries are not dead. This is simple to do if you are inside the property remove the cover and insert two new batteries, if you are outside place a square 9V battery on the 2 prongs located on the underside of the handle, this will give enough power to enable you to use your smart key, enter the home and replace the batteries.

If this has not corrected your problem we would advise that you download the manual or visit the Yale help centre linked above.


For a free quote, book your free consultation with one of our local expert consultants who will:

  • Offer ideas and practical solutions
  • Show you samples of our products
  • Take all necessary measurements
  • Provide an accurate, no-obligation quote


Sorry, something you've entered isn't correct. Please check the form.



    Your details
    Promo code:

    By providing your details above you agree to be contacted under the terms of our privacy policy.

    Thank you for booking an appointment with Everest

    We will call you back from 01707 830 275 shortly to confirm your booking. If you wish to check or amend your appointment in the meantime, please call our appointment hotline on 01707 877 313.