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At Everest we're proud to say we 'Fit the best', so we endeavour to leave all our customers happy and totally satisfied. In this case study we visited Catherine Parsons at her lovely detached property in Bognor Regis, West Sussex. Have a read below to find out how we gave this happy customer a home improvement to shout about.
I can't fault the Everest staff and always felt that they had my best interests at heart.
Reasons for the Installation
Catherine decided that adding a conservatory to her property was the best option, as she wanted to extend her living space the quickest and most cost-effective way possible. She chose Everest over other home improvement companies because she knew somebody who already had our products and had seen first-hand just how well built and solid they were. This coupled with our strong brand name, great Trustpilot ratings and compelling advertising, convinced her that she would be in good hands if she ordered from Everest.
The Survey Consultation
The Everest Sales Consultant on this occasion was Michael Cheer, who presented some great samples and lots of options for Catherine to choose from. She was also impressed with the range of colours and designs available. Michael helped her decide on the final design and the accessories to go with the conservatory too. Our knowledgeable surveyor also provided a great service and shared the drawings of the conservatory for Catherine to approve on his laptop.
When it came to the actual build, it was completed in two phases with the base work turning out to be much more challenging than expected. Once the builders started digging down they found a stream running underneath the house, but they coped admirably, making alternative plans and overcoming any issues this unexpected find could have caused. Overall the building team were extremely respectful and tidy throughout the whole project.
Cheltenham Contemporary Orangery with Hips
I'm really pleased with the finished product. The design is incredibly flexible, and the result has not only given me much more living space, it has literally transformed the way I use the house in general.